Internal or QR reporting
Record from the workspace or enable a public form with email verification and a private tracking link.
New issue.coffee
Manage issues from report to closure
Centralise every operational problem, assign owners and control priorities, deadlines and solutions without relying on scattered messages or notes.
No card needed to start. Guided setup in a few steps.
One focused job, done well.
Every issue under control.
Issue.coffee brings problems reported internally or by QR together with location, category, priority, owner and due date. Add corrective actions and evidence, automate alerts and verify closure with a complete audit trail.
Real functionality
Tools for resolving issues
A focused, complete application in its own field with the same clear experience as the rest of the ecosystem.
Flexible classification
Create your own categories and organise activity by premises, sites, facilities or areas.
Priority and deadlines
Combine priority, severity and due date to identify urgent, overdue and attention-ready work.
Owners and statuses
Assign every issue and follow its progress from open or in progress through resolved and closed.
Actions and evidence
Assign corrective actions with owners and deadlines, then attach private evidence of the problem or solution.
Alerts, automation and reports
Receive notifications, apply automation rules and export accurate creation and resolution metrics.
Guided setup
From report to closure
Record and classify
Describe what happened, where it was detected and its priority or severity.
Assign and track
Set an owner and deadline, add comments and update the status as work progresses.
Resolve and verify
Document the applied solution, check the result and preserve the complete history.
For operations that need order
- Maintenance and facilities
- Retail and hospitality operations
- Internal quality and safety
- Companies with multiple sites
Context and traceability
The record keeps the context needed to understand what happened, coordinate the response and review every decision later.
- Operational categories
- Locations and sites
- Owners and followers
- Actions, evidence and detailed history
Same prices across Suite
Choose the usage your business needs.
The plan determines global features such as additional users. Each application defines its own service capacity separately.
FREE
Start today with all the essentials.
- Up to 25 issues per month
- Up to 1 issue locations in total
€1.99/month
Perfect for light, straightforward use.
- Up to 250 issues per month
- Up to 3 issue locations in total
€4.99/month
Ready to support your day-to-day activity.
- Up to 2.000 issues per month
- Up to 15 issue locations in total
€9.99/month
More capacity for working as a team.
- Up to 5 additional users with role-based access
- Up to 10.000 issues per month
- Up to 100 issue locations in total
Prices exclude VAT or the applicable local indirect tax. The final amount is calculated from the customer billing location.
Specific answers
Questions about Issue.coffee
What kind of issues can I record?
Operational, technical, maintenance, quality or safety problems that need an owner, follow-up and closure.
Can I work across multiple sites?
Yes. Create locations and filter each site’s activity within your plan limit.
How is the solution documented?
The applied solution is recorded when resolving the issue. It can then be verified and closed without losing comments or history.
Can people report issues without entering the workspace?
Yes. An administrator can enable a URL or QR form and require a code sent to the reporter’s email.
What happens at the monthly limit?
New issue creation is blocked until the next month or a plan upgrade. Existing issues and their history remain accessible.
issue.coffee
Start controlling issues
Create your account, complete initial setup and use the free plan until you need more capacity.