General information
Apps, plans, ecosystem possibilities and commercial enquiries.
Let’s talk
Send your question to the right team from the first message.
Use this form for guidance before choosing an app, help with an instance or privacy information. The selected topic helps classify and handle your request.
One point of entry
One form for every type of conversation.
General and commercial enquiries, product incidents and privacy requests require different context. The topic selector routes every message internally without publishing email addresses or making you repeat the story.
Request types
Select the reason and provide only the context required.
Every message is received through the same secure form.
Product support
Access, configuration, limits or behavior problems in an existing instance.
Privacy and data
Data-subject rights, privacy questions and related requests.
What to include
A complete message avoids unnecessary exchanges.
Adapt the information to your reason for contacting us and remove anything that is not essential.
Commercial enquiry
Tell us your business type, the app you are considering and the process you want to improve.
Technical incident
Add app, instance, section, approximate time, browser and steps to reproduce the problem.
Billing
Identify the account and invoice using non-sensitive references; never send full payment details.
Privacy
Explain the right or information requested from an address we can associate with the account.
How we handle your request
Clear classification and a response with context.
The message journey reduces unnecessary transfers and keeps the conversation traceable.
We receive the message
The selected topic identifies the area responsible for the request.
We review the context
We check the information and ask only for essential additional details.
We propose the next step
We respond with an explanation, a concrete action or the necessary internal referral.
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Frequently asked questions
Can I use the form if I am not a customer yet?
Yes. Select General information or Sales to ask about apps, plans and fit with your business.
Where do I report an access problem?
Select Support and include the account email, app and instance, but never send your password.
Can I exercise my data rights here?
Yes. Select Privacy and clearly describe your request. We may ask for proportionate information to verify identity.
Can I send a partnership proposal?
Yes. Select Partnerships and summarize the organization, objective and proposed relationship with the ecosystem.
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Tell us how we can help.
For general information, apps, plans, support or privacy, use the centralized form.